FAQs

Q?Do you have payment plans?
A.

Yes. We understand budgets and if you have decided you want us to film your wedding we will help you with the booking.

Q?How much is the deposit?
A.

50% of the package you decide to go for.

Q?How long in advance do we have to book you?
A.

Once a particular day has been booked there is nothing we can do about filming your wedding as well. If you think we are what you are looking for then contact us as soon as you have decided on your date. We have had couples contacting us 2 years in advance and some only 2 weeks, so anything goes. During peak time, July to September, we often get multiple phone calls asking about the same days, so if you are getting married in these months we recommend you contact us as soon as you have read this.

Q?How do we book you?
A.

Just fill in one of the contact forms and we’ll normally be in contact within 24 hours. We usually follow this up by a phone call to find out more about you and your day and to see that we are a good fit and help you with choosing the package.

Q?Do you only film weddings in DMV?
A.

No! We love to travel, we just need to charge a little bit more to cover expenses, that’s all. Send us an email with more details and we’ll be happy to work out the extra charges..

Q?Can we make changes to the film?
A.

Yes, you get two weeks to make sure you are happy with it and if needed you get one set of changes to ensure that you love your film.

Q?Our wedding is in the evening. Do you use lights?
A.

For most films we don’t use lights but if the venue is darker than it should be for optimum filming we usually use some. We always carry different lights to fit all scenarios.

Q?Can we have our film on BLU-RAY?
A.

Yes! With the package you get conventional DVDs, as many couples still haven’t done the jump to Blu-ray. For those who have, Blu-ray is available as part of our enhancement menu. This is actually the best way to enjoy our films as they are shot in HD.

Q?Can we meet you before the wedding?
A.

Yes! In fact we recommend meeting face to face before the day whenever possible. It’s a nice way to get to know each other and to go over any questions you might still have. We normally however like to spend an average of 15 on the phone with you before the booking going over the different details of your day and making sure we answer any questions that might arise.

Q?How many of you will come to my wedding?
A.

That depends on the type of wedding and the service you want from us. Our starting package includes a crew of two which we feel is the adequate number for most weddings. We do, however, extend our crews to up to 4 people to cover bigger weddings.

Q?What are highlights?
A.

Many of our couples want to have something shorter than a wedding film to show to friends and family who might not get to watch the whole film. The highlights are perfect for this as they are around 5 minutes long and usually have a narrative about the day. The other reason why most couples decide to go for the highlights clip is because you will get it within a month of your wedding and it is something that our couples watch over and over until the wedding film arrives.

Q?How long until we get our final film?
A.

Compared to other companies we actually have a very fast turn around on projects and you will get your film in less than 4 months. It all depends on the time of year your wedding takes place.

Q?Do you send out sample DVDs?
A.

We don’t send DVDs out but have some feature films that you can see online. Contact us to arrange this.

Q?Do we have to pose on the day?
A.

We like to talk to the couple and see what their taste for the wedding films is. We normally capture the whole day as it happens without asking guests to pose or look at the camera. However, we use the photo shoot to get some “money shots” with the couple which we can use at strategic places of the film. Depending on your preferences we will spend more or less time doing this.

Q?Do you film all types of ceremonies?
A.

Yes! Church ceremonies, civil, Sikh, Muslim, Jewish, Greek… you name it.

Q?Will you interfere with our wedding day?
A.

No! Not unless you want us to.

Q?Can we choose our own music?
A.

We recommend couples give us around 7 songs they like and also give us carte blanche to use them or not at our own discretion. This way we are giving you a film based on your likes and it doesn’t hinder our creative vision, which is the main reason why you want us to do this film for you.

Q?How long will the final film be?
A.

This depends on the type of editing you go for.

Q?Why are your starting prices quite high?
A.

Our prices reflect the amount of work we put into the films. In actual fact when you compare this to what you get from other videographers we are actually priced very sensibly. Charging less would mean that we would have to spend less time on your film and therefore give you something lower quality.

Q?Why don’t you have set packages?
A.

We have a starting package and enhancements that allow you to tailor your very own package. In our experience this is the least confusing and most efficient way of giving you what you want.